AIRPORT TRANSFER
Prema Tours is pleased to offer a welcoming/meeting service upon arrival to Bali. Our representatives will wait at the airport and display signs with guest’s names. All transfers are provided in air-conditioned vehicles accompanied by our professional tour guides. We will assist with luggage between airport/hotel and vice versa and further reconfirmation of travel and ticket reservations.

We include free airport pick-ups (airport-hotel-airport) in our hotel rates to the following area:
- Nusa Dua, Jimbaran, Tuban, Kuta, Legian, Seminyak, and Sanur.

"2 Nights or below Stay" will incur US $ 8.00 Transfer fee.

DAY TOURS INCLUSION
- Transportation in air-conditioned vehicles
- Service of an English speaking guide or any other language requested
- Admission fees and donations
- Meals as specified on itinerary

PACKAGE TOURS INCLUSION
- Transportation in air-conditioned vehicles
- Service of an English-speaking guides
- Admission fees and donations
- Accommodation at specified hotels
- Meals as specified on each itinerary
- Luggage portage between airport/hotel and vice versa

EXCLUSION
We do not include International or Domestic airfares (unless specified), airport taxes, meals other than those specified in each itinerary, beverages, laundry, excess baggage charge, telephone and other communication charge and all item of a personal nature.

RESPONSIBILITY
Prema Tours can not accept liability for any act or omission whatsoever, whether negligence or otherwise of those airlines, hotels or other providing services in connection with arrangements over which we have no direct control. We act solely as an agent for the companies we represent and disclaim any and all liability for property loss or damage and/or any and all damages directly or indirectly resulting in death or personal injury which may be sustained on account of or arising from, by reason of or while engage in any tour, whether due to the ownership maintenance, use operation or control of any aircraft, automobile, bicycle, boat vehicle, inn, hotel, guesthouse, common carrier, of otherwise, or whether caused by failure of delay or by any transportation company, due to any cause whatsoever during a tour under its management, sponsorship, procurement or otherwise.

CANCELLATION AND REFUND
Cancellation fees will be levied in accordance with charges imposed by hotel and associated transportation service. All hotel charge minimum on one night rate for 48 hours prior to arrival and full payment for no show or late cancellations. No refunds will be made in respect of sightseeing, accommodation, meal or any other services not utilized after the tour has commenced.

TERMS OF PAYMENTS
All payment should be settled within 30 days before clients arrive or based on a separate agreement that has been achieved by both parties. All rates are quoted in US Dollar (US$), otherwise mention in other specified currency such as in Indonesian Rupiah. Payment methods are as follows:

1. Reservation will proceed after customer has filled out credit card authorization form and received by Prema Tours & Travel.
Your reservation will be reply at least within 2 x 24 hours. If your reservation by any means not confirmed, our reservation staff will inform to suggest other alternatives. To confirm your reservation we request copy both side of your Credit Cards, Copy of valid Passport Photo Page, fulfill Credit Card Authorization Form and signature which should be send by fax to : 62-361- 462082 or 467 374 after you submit your reservation request.

Download our Credit Card Reservation Form

2. Through Bank Transfer to our corresponding bank account:

Indonesian Rupiah
Account Name : IGB Perbawa
Bank Details :
Name : PT Bank Negara Indonesia (Persero) Tbk
Branch : Cabang Renon, Denpasar
Account No : 302.000331100.901
Swift Code : B N I N I D J A R N N

United States Dollar
Account Name : IGB Perbawa
Bank Details :
Name : PT Bank Negara Indonesia (Persero) Tbk
Branch : Cabang Renon, Denpasar
Account No : 302.000331100.001
Swift Code : B N I N I D J A R N N

TRAVEL DOCUMENTS
Each traveler shall be responsible for obtaining the appropriate visa (s) and carry a valid passport at all times. All travelers to Indonesia must be in possession of passports with at least six months validity beyond anticipated return date and have proof of onward journey, either return of through tickets.

LAW OF AGREEMENT
the laws of the Republic of Indonesia shall govern this agreement. Any claim or legal action arising relating this agreement, the regulations of the Republic of Indonesia shall rule.

PT DEWATA PREMA JAYA (PREMA TOURS)
Online Division (batukaru.com)
Jln. Jepun Putih No. 8 Denpasar, 80231
Bali, INDONESIA
Ph. 62-361- 784 2190, Fax. 62-361- 467374 / 462082
info@batukaru.com